RESIDENTIAL NEWS

Customer Experience Organizational Announcement

Duravent Group is thrilled to announce several positive changes within the Customer Experience Organization that aim to elevate our service standards and ensure smoother interaction with our customers. These changes include personnel adjustments, updated business hours, and dedicated email channels.

– February 7, 2024

November “On Air” Residential Newsletter

In the blink of an eye, summer is gone. Pumpkin spice is the flavor of the month, and soon, holiday music will dominate the airwaves. As leaves fall and the air turns brisk, it’s a perfect moment to evaluate your business goals for the upcoming year. Are you going to accomplish all your goals in 2023, or is something holding you back? Don’t allow the changing seasons to leave you feeling overwhelmed or stagnant.

– November 16, 2023

August “On Air” Residential Newsletter

For those of us in the Hearth Industry, we know it has been a very slow first half of 2023. After two and half years of record sales for the entire industry, it has almost slowed to a crawl. The slowing pace has led to the dreaded combination of high inventory volumes and low-store traffic, as a result, many distributors and dealers are still trying to sell off their spring and summer products like BBQs and patio furniture.

– August 16, 2023

Receiving Duravent Group Shipments – Damaged Freight Changes

Below are the requirements to assist in accepting delivery of our shipments. These will make filing of claims and shortages easier for all involved.

– June 12, 2023

HVAC Wholesale Channel Spotlight

2022 was an incredible year that was composed of three quarters of tremendous growth. However, the fourth quarter was a reality check where we saw slowing sales and orders. This was a sign of things to come in 2023.

– May 16, 2023

New Year, New Innovation

The Duravent Group would like to wish you and yours a healthy, safe, and prosperous 2023.

As we begin the new year, we are seeing some challenges – for sure! 2022 was a tale of two halves. The first half of the year was a continuation of the strong sales from the previous two in the hearth industry.

– February 1, 2023

End of the Summer. Beginning of the Future.

As we approach the end of the summer and the temperature and pace of business starts to cool, we can begin to plan for 2023. However, before we do, let’s take a look at the many great things we were able to accomplish this year.

– September 27, 2022

Duravent® acquires Hart & Cooley®, setting a new standard for the HVAC industry of the future! 
-October 5, 2021